7eye and Ziena glasses are warranted in the UK, to the original purchaser of their sunglasses, that when subject to daily use, they are free from defects in workmanship and material for 12 months from the date of purchase.
7eye by Panoptx warranty does NOT cover any defects due to wear/tear, improper use, improper repair, physical damage, neglect and improper fit.
If defects are determined to be covered under warranty, 7eye by Panoptx will repair or replace the defective part at no extra charge. As 7eye are based in the USA, any replacement parts or frame will need to be requested by Eyewear Accessories Ltd and will therefore be subject to the time taken to ship the replacement or parts from the USA by 7eye.
Foam and removable eye cups are considered wear and tear parts but are warranted for its first 60 days with proof of purchase. After 60 days, the foam and removable eye cups are deemed worn and therefore no longer covered under any warranty.
Lens scratches are only covered for 30 days after purchase date and subsequently considered wear/tear and NOT covered under the 12 month Warranty.
To process a warranty claim, please send proof of purchase, a description of the fault with supporting photographs that clearly prove evidence of the fault to Eyewear Accessories Ltd. See our contact page for details.