Einkaufswagen 0

7eye AirShield, Ziena Eyewear and Body Specs warranty

  • 7eye, Ziena Eyewear, and Body Specs provide a manufacturer’s warranty on their frames for 1 year from the date of purchase.
  • The warranty only covers product defects, not wear and tear through normal use and to ensure warranty cover, you must use and maintain the glasses in accordance with our guidelines stated in this document.
  • Removable eye cups / gaskets are not covered by the manufacturer’s warranty. They need to be replaced at regular intervals and are regarded as wear and tear items. Similarly, lenses are not warranted against scratches.
  • If a fault of any kind develops with the eyewear or lenses within this time, DO NOT attempt to repair it yourself. For safety reasons, do not use the eyewear again and inform us without delay so that a replacement part or product can be provided. Any attempt to repair eyewear yourself will nullify the manufacturer’s warranty.
  • If defects are determined to be covered under warranty, 7eye by Panoptx will repair or replace the defective part at no extra charge.
  • As 7eye are based in the USA, any replacement parts or frame will need to be requested by Eyewear Accessories Ltd and will therefore be subject to the time taken to ship the replacement or parts from the USA by 7eye.
    • To process a warranty claim, please send to Eyewear Accessories Ltd: proof of purchase
    • a description of the fault with supporting photographs that clearly prove evidence of the fault to Eyewear Accessories Ltd.
    • See our contact page for details.