Our experienced Dry Eye Glasses specialist can give you free fitting advice in any of the following ways or a combination of them, whichever suits you.
Free half hour consultation at our dry eye showroom
We are happy to offer you the opportunity of visiting our showroom near Exeter to try on different glasses. We stock a wide range of 7eye AirShield, Ziena Eyewear, and Body Specs glasses for you to try on.
If you are within easy travelling distance of us this may be your preferred option.
Appointments are available between 3:00 pm and 5:00 pm Monday to Friday, excluding public holidays. You must call or email us to make an appointment rather than visit us without notice.
During the appointment, I will ask you to start by explaining your symptoms and when they are most acute. I need to build up a clear picture of the situations in which you anticipate wearing moisture chamber glasses.
I will also ask you to provide details of your optical prescription if you need to have prescription lenses fitted to the protective glasses.
Based on what you have told me, I will then find for you the best fitting, most comfortable, and most effective model of glasses for your needs. You will be able to try them on, or go for a short walk wearing them. If there are several alternatives, I will help you compare the frames you try on, giving you unbiased advice on the fit.
Free half hour phone appointment
If you are not within easy travelling distance of Exeter, I am happy to provide advice over the phone on choice of moisture chamber and protective glasses and sunglasses. If you have a specific query, for example, about delivery, sizing, or which colour of lenses to choose, I can answer it promptly for you.
If you are looking for more general help about which glasses to buy, I will ask you to describe your symptoms, explain when they are most acute and outline for me the various situations in which you will be using them.
During the appointment, I will seek to identify the size and shape of glasses that are most likely to fit you. Also, if you need prescription lenses, I will ask you to provide details of your optical prescription so that I can advise on which frames can accommodate your lenses.
I can also help with other queries over the phone. For example if you have a question about the progress of your order, or obtaining replacement eye cups or spare parts.
Free email support
If you are based outside the UK, or if it’s more convenient for you to contact us online, then I offer prompt email support. Again this can range from answering short, specific queries such as choice of lenses, stock availability or delivery time, to more detailed enquiries about choice of glasses. Contacting us by email is the fastest way to get an answer.
While we are knowledgeable about protective glasses and licensed to sell the 7eye AirShield and Ziena Eyewear ranges, we regard these products as a self help method of coping with dry eye syndrome. They are not intended to be a cure, though they can significantly improve your quality of life. We do recommend that you have your condition monitored by a trained ophthalmologist.