We have extended our normal 2-week return period to 4 weeks.
So if you place an order between now and Christmas, you will have up to 8 January 2021 to return it if it is unsuitable. Orders received on or after Christmas Day will revert to the normal 2-week return period.
You can place an order with us 24 hours a day, 365 days of the year.
Making it easier for you to return glasses if you live outside the UK
We hope that our extended return period will be helpful to you, in particular if you live outside the UK and are worried about the speed of the Christmas post, or if you are buying our products as a Christmas gift and need to give the recipient an opportunity to try out the glasses after the festive period.
Follow our blog for further announcements
We aim to make our blog as useful to customers as possible, by reviewing products, discussing dry eye issues, and announcing price changes, offers, discounts and service improvements.
We will shortly be announcing our posting dates over the Christmas and New Year period and in early 2021 we will keep you informed about price changes related to Brexit.
So why not bookmark our blog page so you can keep up to date of developments?